Customer Support Officer

Full Time
Sunyani
Posted 4 months ago

Nature of Business:
Transportation

Reports to:
Operations Manager

Job Description

Provides front-line support to riders and drivers, ensuring excellent customer experience.

Major Responsibilities

  1. Respond to customer inquiries via phone, app, or email

  2. Resolve ride issues, complaints, and disputes

  3. Escalate complex issues appropriately

  4. Maintain accurate support records

  5. Ensure customer satisfaction and retention

Experience & Qualifications

  1. SHS, Diploma, or Bachelor’s degree

  2. Experience in customer service is an advantage

  3. Strong communication and problem-solving skills

HOW TO APPLY:

Send Cover Letter and CV to: info@isefconsult.com

Or fill the application form below.

Deadline: February 15th, 2026

Customer Support Officer

Job Features

Job CategoryMarketing, Operations

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