Nature of Business:Transportation Reports to:General Manager Job Description Responsible for growing the brand, acquiring users and drivers, and forming strategic partnerships. Major Responsibilities Develop and execute marketing and growth strategies Identify new business opportunities and partnerships Manage digital and offline
Marketing Agents
Nature of Business:Transportation Reports to:Marketing & Business Development Officer Job Description Field-based staff responsible for promotions, customer acquisition, and brand awareness. Major Responsibilities Promote the app to riders and drivers Conduct street activations and outreach campaigns Assist with customer sign-ups
Onboarding Officers
Nature of Business:Transportation Reports to:Operations Manager Job Description Manages driver recruitment, verification, training, and ongoing engagement. Major Responsibilities Recruit and onboard drivers onto the platform Verify driver documents and vehicle compliance Conduct driver orientation and training Monitor driver performance and
Customer Support Officer
Nature of Business:Transportation Reports to:Operations Manager Job Description Provides front-line support to riders and drivers, ensuring excellent customer experience. Major Responsibilities Respond to customer inquiries via phone, app, or email Resolve ride issues, complaints, and disputes Escalate complex issues appropriately